Add a service consulting/help layer on top of your SaaS for sticky enterprise contracts and improved adoption. Integrate light-touch services (onboarding, customization) with SaaS, especially for big enterprise clients.
This growth strategy is used by NetCore
A brief about NetCore
Netcore Cloud’s Customer Engagement Platform helps marketers increase conversions, user engagement, and retention on websites & apps.
How NetCore implemented this Growth Strategy
NetCore Added a thin services layer (20%) on top of SaaS (80%): made enterprise accounts stickier and solved adoption issues that self-serve SaaS alone couldn’t address.



